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Dr. Sherrill Hayes
Director, Master of Science in Conflict Management Program, Kennesaw State University


Dr. Sherrill Hayes (Ph.D., Newcastle University; M.S. & B.S. University of North Carolina at Greensboro) areas of teaching, research, and practice include: family, community, and organizational dispute resolution; program design and evaluation; refugee resettlement; and children's development in cultural contexts. His recent scholarship has focused primarily on the impact of resettlement for refugee and migrant children, resilience, and reconciliation. His recent graduate teaching has included: Conflict Theory; Advanced International Mediation; Humanitarian Crisis Intervention; Dispute Systems Design; International Field Experience; and Conflict Management in Specified Environments.


Dr. Hayes has mediated family and civil cases in the UK (2000-2003), North Carolina (2004-2012), and Georgia (2014-present). From 2006-2012, Dr. Hayes was an Assistant Professor of Conflict Resolution at the University of North Carolina at Greensboro, where he notably co-created and evaluated the Greensboro Landlord Tenant Dispute Program, a partnership with the City of Greensboro Human Relations Department. His community work also encompassed working with integration of refugee children into schools and intercultural dialogues with refugee community leaders. In 2012, he moved to Kennesaw State University, where he has since served as Director of the Master of Science in Conflict Management (MSCM) Program and in 2016 became one of the founding members of the School of Conflict Management, Peacebuilding, & Development. He has provided trainings, workshops, and led study abroad experiences in places such as Haiti, Ireland, Ghana, Germany, and the UK., In 2014, Dr. Hayes expanded his work into the area of family owned businesses, serving as a conflict management specialist at the Cox Family Enterprise Center's Family Business Clinic TM collaborating with colleagues to take an interdisciplinary approach to addressing the complex needs of multigenerational family enterprises.

Dr. Hayes is a registered Neutral with the Georgia Office of Dispute Resolution in Civil and Domestic Mediation, , a volunteer arbitrator with Better Business Bureau, on the Advisory Board and a program evaluator for Clarkston Families Decide, a member of the KSU Community Emergency Response (CERT) team, and is on the Fulbright Specialist Roster 2016-2021 for Peace and Conflict Resolution Studies.



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